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Superannuation is there to help save for the lifestyle you want in retirement. It’s a long-term savings plan, so there are rules restricting when you can access your super.

Most people will only be able to access or withdraw their super after they reach:

  • their preservation age and permanently retire, or
  • age 60 and leave their employer, or
  • age 65
Your preservation age is generally the minimum age you can get your super. It is set by the Government and ranges from 55 to 60 depending on when you were born.

Date of birth Preservation age (years)
Before 1 July 1960 55 
1 July 1960 - 30 June 1961 56
1 July 1961 - 30 June 1962 57 
1 July 1962 - 30 June 1963 58
1 July 1963 – 30 June 1964 59
After 30 June 1964 60

If you have reached your preservation age but have not yet retired, you could consider a transition to retirement strategy which allows you to start using some of your super as income while you’re still working.

  • Non-preserved super

    Some people may have super amounts that are non-preserved. These amounts are subject to different rules and may be accessed earlier in some cases. They may be:

    • unrestricted non-preserved amounts which can be withdrawn anytime (unless you are invested in the Term Deposit Option). Our minimum partial withdrawal amount is $1,000 or the balance of your account if less
    • restricted non-preserved amounts which can be withdrawn if you meet a condition of release (see page 7) or leave the employer who contributed to us on your behalf.

    Any non-preserved amounts are listed on your Annual Statements and mid-year Account Summaries.

  • Age matters

    If you are under age 60 there may be tax implications if you make a withdrawal so we encourage you to get some advice first.

  • Departing Australia superannuation payment

    If you are applying for a Departing Australia superannuation payment (DASP) and nominate an international bank account for the transfer, a bank transfer fee will be deducted from your net payment amount prior to transfer.

  • First Home Super Saver Scheme

    Australians can now save for a deposit toward their first home under the Federal Government’s First Home Super Saver Scheme (‘Scheme’). The Scheme has been designed to allow eligible first home buyers to build up savings within their super account, then make a withdrawal as a deposit for their first home. Learn more about the First Home Super Saver Scheme.

Making a super lump sum withdrawal

To start an application, you can either:

1. Login to MembersOnline and go to super lump sum withdrawals, under the withdrawals menu.

You’ll need to confirm your eligibility, withdrawal amount and verify your ID.


2. Complete a Make a lump sum withdrawal form.

You’ll need to confirm your eligibility, withdrawal amount and post certified copies of your ID.

Doing your application online is generally quicker and easier. If you need help, please contact us.

Got any questions?

Don't sit there wondering - our team members are here to help!