Forms and publications

Information in our Product Disclosure Statements, which are not materially adverse, are subject to change and may be updated from time to time. You can find the updated information at vicsuper.com/pdsupdates.

• VicSuper FutureSaver PDS (PDF 608kb)
• VicSuper FutureSaver Member Guides
• Insurance handbook (PDF 2.5mb)
• General Advice Financial Services Guide (FSG) (PDF 388kb)
• VicSuper MySuper Product Dashboard (PDF 291kb)
• Account Authority Guardian Nomination (PDF 142kb)

What are the Design and Distribution Obligations (DDO)

DDO requires issuers and distributors of financial products to have a customer-centric approach to the design and distribution of their products, with the aim of helping customers to obtain financial products that are appropriate for their objectives, financial situation and needs. It is applicable to all our products that require a Product Disclosure Statement excluding MySuper and closed products.

What’s a Target Market Determination?

A Target Market Determination is a document which describes a group of retail clients (the target market) for whom a product is likely to be appropriate or consistent with their likely objectives, financial situation and needs. It provides any conditions and restrictions on how the product can be distributed to customers.

It also describes the events or circumstances where we may need to review the Target Market Determination for a financial product.

Why we need to have Target Market Determinations?

We’re required to have Target Market Determinations as a result of changes that have been made to the Corporations Act 2001.

This is to make sure we’re keeping customers at the centre of our approach to the design and distribution of our financial products.

For Aware Super Group Product Distributors Only:
As per ASIC Corporations (Design and Distribution Obligations Interim Measures) Instrument 2021/784, you no longer need to report if nil complaints are received. We will be incorporating these changes to our TMDs in the next TMD review cycle

• VicSuper FutureSaver (PDF 91kb)

Target Market Determinations are regularly reviewed with any archived versions available for reference.

• Inactive low balance account declaration (PDF 73kb)

• Choice of superannuation fund choice nomination (PDF 94kb) - Includes letter of confirmation of complying fund status.
  You can also access a pre-populated version of this form and letter in MembersOnline.
• Superannuation fund nomination (PDF 116kb) 
• Letter of complying fund status (PDF 54kb)

• Contributions splitting form  (PDF 524kb)
• Downsizing contribution form (PDF 214kb)
• Eligible spouse contribution via direct debit (PDF 266kb)
• Make an eligible spouse contribution (PDF 109kb)
• Make a personal contribution directly to VicSuper (PDF 105kb).
  You can also make once-off or regular contributions via MembersOnline.
• Make a personal deductible contribution directly to VicSuper (PDF 102kb).
  You can also make once-off or regular contributions via MembersOnline.
• Make personal and/or salary sacrifice contributions through your employer (PDF 81kb)
• Notice of intent to claim or vary a deduction for personal super contributions (PDF 259kb).
  You can also make your claim via MembersOnline.
• Personal contributions via direct debit (PDF 128kb).
  You can also make once-off or regular contributions via MembersOnline.
• Personal deductible contributions via direct debit (PDF 137kb).
  You can also make once-off or regular contributions via MembersOnline.
• Rollover your super to VicSuper (PDF 526kb).
  You can also consolidate your super via MembersOnline.
• Partial rollover your super to VicSuper (PDF 219kb).
• SmartSalary salary packaging agreement and application (PDF 1mb)
• SmartSalary additional superannuation form (PDF 1mb)
• Work test declaration form (PDF 91kb).
  You can also make your work test declaration via MembersOnline.

• Change your investment options (PDF 75kb).
  You can also change your investment options via MembersOnline.
• Term deposit application (PDF 109kb).
  You can also make an application via MembersOnline.

• Apply or change your insurance online
• EmployeeSaver insurance application form (PDF 153kb)
• Keep your insurance cover (PDF 75kb)
• PersonalSaver insurance application form (PDF 166kb)
• Transfer your insurance (PDF 140kb)
• Cancel your insurance (PDF 84kb)
• Insurance handbook (PDF 2.2mb)
• Insurance key fact sheet (PDF 54kb)
• Life events insurance increase request (PDF 82kb)
• Reinstate your insurance cover (PDF 87kb)
• Activate default insurance cover (PDF 97kb)
• Opt out of default insurance cover (PDF 91kb)
• How to claim a death benefit (PDF 129kb)
• How to make a claim for Total and Permanent Disability (TPD) (PDF 132kb)
• How to claim an income protection (IP) benefit (PDF 118kb)
• How to make a terminal illness claim (PDF 157kb) 

• Change your details VicSuper FutureSaver (PDF 119kb)
• Provide your tax file number (PDF 71kb)
• Provide proof of identity to VicSuper (PDF 469kb)
• Provide TFN Consent (PDF 57kb)
  Most member details (other than name, DOB and gender) as well as ID verification and TFN details can be updated via MembersOnline.

• Make, amend or cancel a death benefit nomination (PDF 112kb)

• Letter of complying fund status (PDF 54kb)
• Privacy policy (PDF 196kb)
• VicSuper budget flyer (PDF 44kb)
• How to lodge a complaint (PDF 206kb)

1. Read the Insurance handbook (PDF 2.5mb) to make sure you have all the details.
2. Complete your application.

To apply, change or cancel your insurance cover, you can:

• Complete the online application and, depending on the cover you are applying for, you may receive an immediate approval, or your online application will be forwarded to our underwriter for further assessment.
• Alternatively, you can complete the relevant application forms found in the insurance section above.

Superannuation is a preserved benefit. You generally can't access it unless you meet a condition of release, such as permanently retiring after reaching your preservation age.

• Make a lump sum withdrawal from VicSuper (PDF 525kb).
  You can also make your application via MembersOnline.

There are some limited circumstances where you may apply to access some or all of your super early.

• Early release due to financial hardship (PDF 505kb).
  You can also make your application via MembersOnline. If you have more than one investment option, and want to nominate where your money is withdrawn from, you’ll need to use MembersOnline.

If you would like to discuss the conditions of release or the withdrawal process please contact us.

To make a statutory declaration, go to: www.ag.gov.au/publications/statutory-declarations and, download and complete the statutory declaration form (PDF).

Information in our Product Disclosure Statements, which are not materially adverse, are subject to change and may be updated from time to time. You can find the updated information at vicsuper.com.au/pdsupdates.

• VicSuper Flexible Income PDS (PDF 2.6mb)
• VicSuper Flexible Income Letter of complying fund status (PDF 48kb)
• Guaranteed Income PDS - product closed to new accounts (PDF 692kb)
• Guaranteed Income PDS information update (PDF 63kb)
• VicSuper Term Allocated Pension – product closed to new accounts (PDF 1.7mb)
• General Advice Financial Services Guide (FSG) (PDF 388kb)

What are the Design and Distribution Obligations (DDO)

DDO requires issuers and distributors of financial products to have a customer-centric approach to the design and distribution of their products, with the aim of helping customers to obtain financial products that are appropriate for their objectives, financial situation and needs. It is applicable to all our products that require a Product Disclosure Statement excluding MySuper and closed products.

What’s a Target Market Determination?

A Target Market Determination is a document which describes a group of retail clients (the target market) for whom a product is likely to be appropriate or consistent with their likely objectives, financial situation and needs. It provides any conditions and restrictions on how the product can be distributed to customers.

It also describes the events or circumstances where we may need to review the Target Market Determination for a financial product.

Why we need to have Target Market Determinations?

We’re required to have Target Market Determinations as a result of changes that have been made to the Corporations Act 2001.

This is to make sure we’re keeping customers at the centre of our approach to the design and distribution of our financial products.

For Aware Super Group Product Distributors Only:
As per ASIC Corporations (Design and Distribution Obligations Interim Measures) Instrument 2021/784, you no longer need to report if nil complaints are received. We will be incorporating these changes to our TMDs in the next TMD review cycle

• VicSuper Flexible Income with TTR (PDF 102kb)

• Change your investment options (PDF 75kb)
• Term Deposit application (PDF 109kb).

You can also do both these transaction via MemberOnline.

• Change your details VicSuper Flexible Income (PDF 455kb)
• VicSuper Flexible Income (with Transition to Retirement feature) retirement declaration (PDF 62kb).

You can also do both these transaction via MemberOnline.

• VicSuper budget flyer (PDF 44kb)
• Privacy brochure personal information (PDF 289kb)
• VicSuper Flexible Income payment dates (PDF 92kb)

• General Advice FSG (PDF 388kb)
• Standard choice form (PDF 305kb)

• Advise VicSuper of contributions, new VicSuper members and terminations of employment (PDF 73kb)
• Change of member details (PDF 94kb)
• Standard choice form (PDF 305kb)

• Update your Employer contact details with VicSuper  (PDF 61kb)

• Employer super resource guide (PDF 1,171kb)