VicSuper may contact you via SMS to confirm the time of a call back or an appointment with a financial planner. By providing your mobile phone number, you consent to receiving these confirmation messages via SMS. If you do not wish to receive this confirmation, please advise us during your phone call.
VicSuper is a corporate authorised representative of Aware Financial Services Australia Limited ABN 86 003 742 756, AFS Licence No 238430. VicSuper and Aware Financial Services are wholly owned by Aware Super Pty Ltd as trustee for Aware Super.
In light of the evolving Coronavirus (COVID-19) situation, we continue to closely monitor the situation in real time based on the advice of Australia’s Chief Medical Officer.
For the safety of our members and employees, when required we will temporarily closed our head office and advice centres and move all face-to-face advice appointments to a phone based meeting. View the status of our Victorian offices.
We request that you call our Member Services team on 1300 366 216 for any assistance. It’s important to note that we experience high volume of calls during these times, which means you may wait longer than usual to speak to a member of our team.
We apologise for any inconvenience these changes may cause, but we really do appreciate your patience and understanding at this time.