Expert super advice – when and how you want it
About our advice services
Being a VicSuper member means never having to go it alone. Whether it’s in person or online – we’re here to help you take the guesswork out of making decisions, and make it easy to take action!
Why advice is important
It’s never too soon or too late to get some expert advice. From a simple 30-minute chat with one of our team, through to a more detailed consultation with one of our financial planners, we can help you understand how to grow your super faster, or how to maximise your retirement benefits and minimise your tax. Find out how we can help you.
How the advice process works
Everything you need to know about how the advice process works, starting with what you need to do to prepare and how to make sure you get the most from your time with us.
What does advice cost?
No commissions, no hidden fees, just great value advice. For VicSuper members, super advice you receive from us is usually at no extra cost. And in those few cases where costs do apply we’ll tell you up front, so you'll never be surprised by hidden fees.
Advice at no extra cost for members
In most cases our members get guidance and personal advice on their super at no extra cost – because we believe it’s just part of what you should get as a VicSuper member.
Competitive rates for more complex advice
Fees may be payable for certain types of personal advice and for our more comprehensive advice services. Once your financial planner understands your requirements, any fee that may apply will be clearly explained to you – so you can decide if you wish to proceed.Commission-free zone!
VicSuper financial planners are part of our team. They receive a salary from us, so they never take commissions from you!
Where you'll find us
With offices located throughout metropolitan and regional Victoria, chances are there’s a location that works for you. Not in Victoria? Not a worry. Simply give us a call on 03 9667 9200 and we can help you over the phone.
Beeline – advice online, anytime
Prefer to explore your options in your own time and on your own terms? Beeline is our award-winning online guidance and advice tool for VicSuper members, designed to help you set goals, make plans and take action – so you can get more of the future you want.
Come along to a seminar
We run a range of super and retirement seminars throughout Victoria, aimed at providing you with helpful, general information about preparing for retirement.
All of our seminars are at no cost and no obligation.
Find a seminarImportant forms and documents
- Preparing for your advice appointment – Fact Find (PDF 143KB)
- Financial Services Guide (PDF 515KB)
- Privacy Statement
- Consent form (PDF 65KB)
Don’t just take our word for it…
See what our members are saying
Got any questions?
Don't sit there wondering - our team members are here to help!