As a profit-to-member super fund, our members are at the centre of everything we do. With approximately 250,000 member accounts and around $23 billion in members’ retirement savings under management, we’re big enough to provide real value and service, but not so big that we lose sight of what matters most, doing the right thing by our members. Our size helps us negotiate competitive terms for services like insurance, and operate efficiently in order to keep our fees competitive.
Being a profit-to-member fund means that our profits are placed in a reserve for our members’ benefit rather than paid out to shareholders. With this reserve we can create new products and services that aim to improve our members’ lives in their retirement, or we can look to reduce our costs. It’s just one of the ways we’re working for the benefit of our members. In fact, in 2019 Chant West awarded us Best Fund: Integrity – in recognition of our focus on doing the right thing by our members.*
Our philosophy is simple – our services are centred on guiding and coaching our members towards better outcomes. Our advice services on your super account (through salaried financial planners), our award-winning online coaching service, Beeline, and our convenient member app give you the tools you need to help you get better outcomes for your future, and all at no extra cost. It’s why we’ve been awarded Member Services Fund of the Year by Conexus Financial for three consecutive years (2017-2019), as well as Best Fund Member Services 2018 from Chant West, and Best Advice Offering 2018 from Conexus Financial.*
Fees get a lot of air time, and rightly so. What matters is the growth in your super account after fees and costs. So it’s good to know that independent superannuation research and ratings company, SuperRatings, describes VicSuper as “one of the best value for money funds in Australia” and has awarded us its highest rating – the Platinum Performance rating – seven years running (2012-19).* Find out more.
We focus on delivering solid, long-term returns driven by a disciplined, responsible investment approach. As responsible investors, we carefully consider the environmental, social and governance performance of the companies we invest in. We’re a signatory to the Australian Asset Owner Stewardship Code and to the Principles of responsible Investment. It’s why we’ve been identified as a leader by the Responsible Investment Association of Australasia. (RIAA, Super Fund Responsible Investment Benchmark Report 2018)
We believe that our commitment to member value is best-in-class, and the ratings agencies seem to agree*
Chant West, Best Fund: Integrity 2019
Awarded in 2019 recognition of our efforts to do the right thing by our members.
SuperRatings Platinum rated
According to SuperRatings, VicSuper is one of the ”best value for money funds” in Australia. We've been rated Platinum every year since 2012. SuperRatings is an independent superannuation research and ratings company. The Platinum rating is SuperRating's highest rating.
Chant West 5 Apples (gold) rated
We've been rated 5 Apples (Chant West's top rating) every year since 2016. A 5 Apples rating means the fund is Highest Quality.
Conexus Financial Member Services Fund of the Year
We've been awarded best Member Services Fund of the Year by Conexus Financial three years in a row (in 2019, 2018 and 2017).
Check out our other awards
Insurance is a valuable part of your super account, and because of our scale we can negotiate better terms and premiums than you’re likely to find outside of super. We regularly review our services to members to find ways to lower costs and deliver value. In 2018, we undertook an extensive review of our insurance arrangements and were pleased to appoint MetLife as our insurer; a move that’s allowed us to provide our members with better, more competitive insurance. Find out more