What we stand for

VicSuper is committed to helping members plan for and protect their future.

We are member focused

Our members are at the heart of every decision we make and everything we do. All of our profits are retained for the benefit of our members. We are also focused on providing great value products and services to our members, no matter where they are at in life.

All of our member services are managed in-house. This means we can quickly answer questions. It also helps us to provide great personalised service.

We value individuality and diversity

Our entire focus is about delivering great outcomes for all of our members. Our members are made up of different people with different needs. Our job is to help them get where they want to go. We do this by making available help that is personalised to their needs.

We're born and bred in Victoria, so we’re in touch with local lives and connected with local communities.

We value efficiency, ease and simplicity

We want to make navigating super easy for our members. We are focused on helping our members take easy steps now that can make a big difference in the long term. We explain things simply so that our members understand what we do, what we offer and how we can help.

We value continuous improvement

We want to make our members progressively better off. We listen to our members. We’re honest with them and ourselves. This two-way communication helps us understand how we can get better at what we do.

Benefits of VicSuper membership include:

  • A consistently low fee structure and solid, long-term performance
  • Phone and face-to-face super advice, generally at no additional cost
  • Educational seminars and events on super and other money matters
  • A long-term focus that protects your future
  • Regular communications to help you make the most of your super
  • Access to member reward discounts
  • Competitive insurance cover
  • Online account management

VicSuper is committed to helping members plan for and protect their future.

We are member focused

Our members are at the heart of every decision we make and everything we do. All of our profits are retained for the benefit of our members. We are also focused on providing great value products and services to our members, no matter where they are at in life.

All of our member services are managed in-house. This means we can quickly answer questions. It also helps us to provide great personalised service.

We value individuality and diversity

Our entire focus is about delivering great outcomes for all of our members. Our members are made up of different people with different needs. Our job is to help them get where they want to go. We do this by making available help that is personalised to their needs.

We're born and bred in Victoria, so we’re in touch with local lives and connected with local communities.

We value efficiency, ease and simplicity

We want to make navigating super easy for our members. We are focused on helping our members take easy steps now that can make a big difference in the long term. We explain things simply so that our members understand what we do, what we offer and how we can help.

We value continuous improvement

We want to make our members progressively better off. We listen to our members. We’re honest with them and ourselves. This two-way communication helps us understand how we can get better at what we do.

Benefits of VicSuper membership include:

  • A consistently low fee structure and solid, long-term performance
  • Phone and face-to-face super advice, generally at no additional cost
  • Educational seminars and events on super and other money matters
  • A long-term focus that protects your future
  • Regular communications to help you make the most of your super
  • Access to member reward discounts
  • Competitive insurance cover
  • Online account management