Recognition & awards

When you choose VicSuper, you're choosing a super industry leader.

Our members are our key focus and have already given us great feedback. It’s terrific to be recognised independently for the hard work our team puts in to delivering great advice, products and services.


Latest ratings and awards

Services
Best Fund Member Services– Chant West 2018
Chant West

recognised VicSuper for what we do to engage with our members and help them to be more involved with their super. Chant West considered the information we provide and what advice is made available to help members grow their super.


Member Services Fund of the Year  – Conexus Financial 2019, 2018 and 2017

This award takes into account VicSuper’s contact centres, advice solutions, website, communication and education services plus the way complaints are handled. The judges commented “VicSuper did well in every category – with a great website and, in particular, great online calculators. “It is clear the VicSuper team treats member services and satisfaction very seriously. Its win in this category reflects the skill and enthusiasm of its staff.”


Best Advice Offering – Conexus Financial 2018

Judges said “VicSuper has demonstrated a commitment to providing high-quality advice as part of its service to members The fund has a team of 40 providing personal advice, sets high education standards for its advisers, has clearly put members’ interests first, and does not take commissions.


Conexus Financial is a specialist, independently owned Australian publishing and events company. Their products span the institutional and retail financial services sectors in Australia and around the world.

Beeline – winner of four different awards for innovation

  • Innovation and Transformation Award – Conexus Financial 2018.
  • Best New Innovation – SuperRatings Award 2018
  • Best Member Facing Project – AIST Awards for Excellence
  • Best Innovative Super Service Gold award – Money Magazine 

Products

5 Apples – Chant West 2019
Chant Westis an independent superannuation research and consultancy group that aims to help consumers analyse and compare superannuation and pension products on a 'fair, "apples with apples" basis'. When rating a super fund, Chant West considers the fund's investments, member services, fees, insurance, administration and organisation. 5 Apples is Chant West's highest rating.

Platinum – SuperRatings 2019
SuperRatingsis an independent superannuation research and ratings company. VicSuper received its highest rating, Platinum, eight years in a row. This is great news for members as it confirms that, in SuperRatings' words, VicSuper is one of the 'best value for money funds' in Australia.

5 Quality Stars – Heron Partnership 2019
Heron Partnershipis a leading independent superannuation and actuarial consultancy whose 5 Stars Quality Raitings are awarded to superannuation products judged to be outstanding.


SuperRatings, Chant West and Heron Partnership are independent organisations. Platinum is SuperRating’s highest rating, 5 apples is Chant West’s highest rating and 5 stars is Heron Partnership’s highest rating. For details on their ratings, criteria and methodologies see superratings.com.au, chantwest.com.au and heronpartners.com.au. The Conexus Financial Superannuation Awards are determined using proprietary methodologies. Awards were issued March 8, 2018 and are solely statements of opinion and do not represent recommendations to purchase, hold, or sell any securities or make any other investment decisions. Ratings are subject to change. 


Previous VicSuper awards

We’ve always worked hard to deliver the best possible service to members. Here are some previous awards we’re proud to have received.

  • 5-Stars by Canstar - Australia's biggest financial comparison site - for Outstanding Value when considering investment performance after fees, insurance premiums and services offerred to members 2018
  • Winner - Best Integrated Campaign - AIST Awards for Excellence 2016
  • Winner – Best Corporate Reporting and Best Member Facing Project – AIST Awards for Excellence 2015
  • Finalist – Industry Super Fund of the Year – Financial Review Smart Investor Blue Ribbon Awards 2015 
  • Recipient – Infinity Recognised Rating – SuperRatings 2015
  • Ranked second and achieved AAA rating – AODP Australia Climate Index 2013/14
  • Ranked fifth  – Global Climate Index 2013/14
  • Commendation – Best 'Responsible Investor' Report – Medium & Small Fund 2013 – RI Reporting Awards
  • Winner - Best Report, Best SME Report, Best Financial Services Sector Report – Association of Chartered Certified Accountants Australia and New Zealand Awards for Sustainability Reporting 2008

The Canstar 5-Star Rating for Outstanding Value Superannuation was awarded in March 2018 to the VicSuper FutureSaver.

When you choose VicSuper, you're choosing a super industry leader.

Our members are our key focus and have already given us great feedback. It’s terrific to be recognised independently for the hard work our team puts in to delivering great advice, products and services.


Latest ratings and awards

Services
Best Fund Member Services– Chant West 2018
Chant West

recognised VicSuper for what we do to engage with our members and help them to be more involved with their super. Chant West considered the information we provide and what advice is made available to help members grow their super.


Member Services Fund of the Year  – Conexus Financial 2019, 2018 and 2017

This award takes into account VicSuper’s contact centres, advice solutions, website, communication and education services plus the way complaints are handled. The judges commented “VicSuper did well in every category – with a great website and, in particular, great online calculators. “It is clear the VicSuper team treats member services and satisfaction very seriously. Its win in this category reflects the skill and enthusiasm of its staff.”


Best Advice Offering – Conexus Financial 2018

Judges said “VicSuper has demonstrated a commitment to providing high-quality advice as part of its service to members The fund has a team of 40 providing personal advice, sets high education standards for its advisers, has clearly put members’ interests first, and does not take commissions.


Conexus Financial is a specialist, independently owned Australian publishing and events company. Their products span the institutional and retail financial services sectors in Australia and around the world.

Beeline – winner of four different awards for innovation

  • Innovation and Transformation Award – Conexus Financial 2018.
  • Best New Innovation – SuperRatings Award 2018
  • Best Member Facing Project – AIST Awards for Excellence
  • Best Innovative Super Service Gold award – Money Magazine 

Products

5 Apples – Chant West 2019
Chant Westis an independent superannuation research and consultancy group that aims to help consumers analyse and compare superannuation and pension products on a 'fair, "apples with apples" basis'. When rating a super fund, Chant West considers the fund's investments, member services, fees, insurance, administration and organisation. 5 Apples is Chant West's highest rating.

Platinum – SuperRatings 2019
SuperRatingsis an independent superannuation research and ratings company. VicSuper received its highest rating, Platinum, eight years in a row. This is great news for members as it confirms that, in SuperRatings' words, VicSuper is one of the 'best value for money funds' in Australia.

5 Quality Stars – Heron Partnership 2019
Heron Partnershipis a leading independent superannuation and actuarial consultancy whose 5 Stars Quality Raitings are awarded to superannuation products judged to be outstanding.


SuperRatings, Chant West and Heron Partnership are independent organisations. Platinum is SuperRating’s highest rating, 5 apples is Chant West’s highest rating and 5 stars is Heron Partnership’s highest rating. For details on their ratings, criteria and methodologies see superratings.com.au, chantwest.com.au and heronpartners.com.au. The Conexus Financial Superannuation Awards are determined using proprietary methodologies. Awards were issued March 8, 2018 and are solely statements of opinion and do not represent recommendations to purchase, hold, or sell any securities or make any other investment decisions. Ratings are subject to change. 


Previous VicSuper awards

We’ve always worked hard to deliver the best possible service to members. Here are some previous awards we’re proud to have received.

  • 5-Stars by Canstar - Australia's biggest financial comparison site - for Outstanding Value when considering investment performance after fees, insurance premiums and services offerred to members 2018
  • Winner - Best Integrated Campaign - AIST Awards for Excellence 2016
  • Winner – Best Corporate Reporting and Best Member Facing Project – AIST Awards for Excellence 2015
  • Finalist – Industry Super Fund of the Year – Financial Review Smart Investor Blue Ribbon Awards 2015 
  • Recipient – Infinity Recognised Rating – SuperRatings 2015
  • Ranked second and achieved AAA rating – AODP Australia Climate Index 2013/14
  • Ranked fifth  – Global Climate Index 2013/14
  • Commendation – Best 'Responsible Investor' Report – Medium & Small Fund 2013 – RI Reporting Awards
  • Winner - Best Report, Best SME Report, Best Financial Services Sector Report – Association of Chartered Certified Accountants Australia and New Zealand Awards for Sustainability Reporting 2008

The Canstar 5-Star Rating for Outstanding Value Superannuation was awarded in March 2018 to the VicSuper FutureSaver.