Proof of identity requirements (excluding rollovers)
These proof of identity requirements apply when you:
- open a VicSuper Beneficiary Account or VicSuper Pension
- make an application to withdraw part or all of your benefit (including withdrawals under financial hardship or approvals from APRA)
- change your address to an overseas address
- request a payment to an overseas bank account
- change the bank account into which your regular pension payments and/or withdrawal will be deposited
- make a cash contribution at any of VicSuper's advice centres
- request to change your date of birth on our records
Please note that different proof of identity requirements apply when you are making a rollover or changing your name or signing on behalf of someone else.
What information do you need to provide?
Under the AML/CTF Act, you are required to provide your:
- full name
- date of birth
- residential address.
Your full name must be verified in all cases. In addition, either your date of birth or your residential address must also be verified.
If you reside overseas or you direct VicSuper to make payments to an overseas address or to a foreign bank account, you must provide verification of all three items listed above. The proof of identity documents you provide must include a travel document, such as a passport.