Privacy

Prior to retirement my wife and I met with a VicSuper representative to discuss our options. Despite the fact that some of the concepts and strategies can appear complex at first, things were explained to us in a way that was really simple and easy to understand, which helped us feel comfortable with the decisions we made.

Ken and Linda
VicSuper members

Privacy

Privacy statement VicSuper website

As a leading participant in an industry that deals with personal information, at VicSuper we take the protection of our members' privacy very seriously. This Privacy Statement has been prepared to explain the types of information that are collected when someone visits the VicSuper Website and how we use that information.

When you visit the VicSuper website

You can visit this website anonymously as we do not require you to provide personal information in order to visit this site.

In common with many commercial websites we do collect aggregated information which tells us the number of people who visit our site but not the identity of those people. This information helps us improve our website for future visitors.

VicSuper collects general information for each visitor to our website, such as:

  • the number of visitors to our site
  • the number of pages they visit
  • the average amount of time visitors spend on our site
  • common entry and exit points to and from the site.

This information is recorded on an aggregate basis. No personal information is provided, used or recorded by VicSuper, and in no way can you be identified personally.

Forms on the VicSuper website

For your convenience, the VicSuper Website contains various forms which members may require from time to time.

The forms are not designed to be completed and submitted to VicSuper online. A form will be processed by VicSuper only on receipt of a completed and signed hardcopy.

Links

Through the Links page, the VicSuper website also contains links to the websites of other organisations which may be of interest. If you have accessed one of the other websites through Links, and that other organisation collects information from its website, VicSuper may also collect or have access to aggregated information as part of our arrangements with that other organisation.

Linked organisations are responsible for their own privacy practices and you should check their websites for their respective privacy statements.

Further developments of the VicSuper website

We may at some future dates offer enhanced services through the VicSuper Website so that we can better serve our members. This Privacy Statement may be amended from time to time if any changes to our website have implications for your privacy. We therefore encourage you to view this Privacy Statement periodically.

Users of VicSuper MembersOnline

If you use VicSuper MembersOnline (our interactive website) to manage your account online, this privacy statement will not apply. A separate conditions of use and privacy statement will appear when you enter VicSuper MembersOnline and applies when you click 'OK'.

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