Guide to providing proof of ID

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When you need to provide proof of ID

To better protect your super, you need to prove your identity in the following situations:

Process

Documents required 

  • Open a VicSuper Pension
  • Withdraw all or part of your super
  • Change the bank account into which your pension payments or withdrawals are made
  • Change your date of birth on our records 
  • Change your address to an overseas address 
  • Request payment to an overseas bank account 

In order for your name, date of birth and residential address to be verified, you must provide:

  • a certified copy of a primary photographic ID such as your drivers license or passport 

 
or both
 

  • a certified copy of a primary non-photographic ID such as a birth certificate, citizenship certificate or Centrelink pension card, and
  • a certified copy of a secondary ID such as an Australian Tax Notice of Assessment issued within the past 12 months or a utilities notice issued within the past three months.

Please note that a different list of proof of identity documents apply if you are living overseas.
 
Complete list of proof of identity documents

  • Rollover to SMSFs 
  • Rollover to complying super funds

In order for your name, date of birth and residential address to be verified, you must provide: 

  • a certified copy of your drivers license or passport

or both 

  • a certified copy of your birth certificate or birth extract, citizenship certificate or Centrelink pension card, and 
  • a notice issued by Commonwealth, State or Territory Government or local council within the past 12 months containing your name and residential address (such as a tax office assessment notice or rates notice) or a letter from Centrelink regarding a Government assistance payment

 

Please note that these requirements are proposed to be changed in December 2013. 

 Change your name

A suitable linking document in addition to your proof of ID, such as:

  • marriage certificate
  • deed poll
  • change of name certificate from the Births, Deaths and Marriages Registration Office

If you’re signing on behalf of someone else 

A suitable linking document in addition to your proof of ID, such as:

  • guardianship papers 
  • Power of attorney 


How to certify proof of identity documents
 

Number 1Take your ID to an authorised person

Take both the ORIGINAL and a PHOTOCOPY of your identification documents to an authorised person such as a pharmacist, police officer, nurse, justice of the peace or legal practitioner.

You can also visit a VicSuper advice centre to have your ID verified.

Please note that a different list of proof of identity documents apply if you are living overseas.

Complete list of people who can certify your documents  
 

Number 1Get your ID certified

The authorised person needs to: 

  • compare the photocopy to the original 
  • Include the following details on the copy: stamp or write ‘I certify that this document is a true copy of the original having been sighted by me on this day DD / MM / YYYY’ 
  • their qualification eg police officer 
  • their name 
  • their address and phone number and 
  • their signature

This is shown in the image below.

Victorian Drivers License
 

Number 3Return your documents to us

Post your completed form/s with your certified ID documents to:

VicSuper
GPO Box 89
Melbourne VIC 3001